- Support forum for the WooCommerce EU & UK VAT Numbers Validation.
- This topic has 5 replies, 3 voices, and was last updated 3 months, 3 weeks ago by
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Posts
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Hi,
I am setting up a redesigned website of my shop and I have noticed, that when using official woocommerce blocks for checkout page, the VAT field is not visible. I have used all the same settings like on my original website with standard checkout, but could not figure out on how to show the vat field
Do you have a solution to that?
I definitely like to use the woocommerce blocks as the default checkout page is very bad looking compared to the rest of my website.
Original website – VAT field is visible
Woocommerce blocks checkout page – VAT field is missing
Kind regards
Michal
Hi Michal,
You can try adding the field manually using field_id:
_billing_eu_vat_number
Please let us know if this doesn’t solve the issue.
Omar
HI Omar,
I am trying to contact you to find out if there was a compatibility update with official Woocommerce Blocks cart and checkout pages. Woocommerce Blocks by default do not have any option to add additional fields by a field ID (not unless some extra plugin would be installed).
Do you have an idea on how to add the missing VAT ID field on the Woocommerce Blocks Checkout page?
Kind regards
Michal
Hi there,
This is Moshtafizur from support. I will be assisting you question related to EU/UK VAT manger plugin from now.
We are very happy to let you know that our plugin is fully compatible with WooCommerce checkout block since the version 2.12.0. I suggest you to update the plugin to the latest 2.12.7. After installing it, please ensure under the “Admin & Advanced” section, the “Checkout Block Field” option is enabled. Also please ensure that you are using the latest version of the WooCommerce.
Let us know if you have any questions.
Kind regards.
HI,
can you please share a few screenshots with what you mean exactly. I do not see any of the options you are mentioning in the checkout field editor.
What I have found that at least come close to your tutorial was opening the backend of the checkout page, use the woocommerce checkout block
Then I open Options – Preferences where under General tab under Advanced section I activate custom fields.
Now at least I have an option to enter a custom field. However adding _billing_eu_vat_number is not possible as it asks to provide a custom field value. I have tried values ON, TRUE and some others but nothing works.
Here are my screenshots
https://ibb.co/drtnfdJ
https://ibb.co/BV0Q0LMCan you please share a few screenshot with a proper tutorial on how to activate this?
Thank you.
Kind regards
Michal
Hi there,
I can’t see the screenshot. It is saying that the page doesn’t exist. But I think you are not using the latest version of the plugin. Could you please ensure you are using the version 2.12.7? But if the issue persists then please send the login details to [email protected] so that we can check the issue closely.
Kind regards.
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