Top WooCommerce & WordPress Plugins › Forums › EU/UK VAT Manager for WooCommerce › VAT is always invalid
- Support forum for the EU/UK VAT Manager for WooCommerce.
- This topic has 6 replies, 2 voices, and was last updated 3 years, 10 months ago by
Tom Anbinder.
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November 22, 2019 at 11:45 am #105150
Mateo Hilderink
ParticipantHi,
I just installed the pro version and this is happening:
1. VAT number is always invalid. I’ve tried with numbers I know are right, but still not working. I tried several formats (CCXXXX, CC-XXXXX, CC XXXXX, XXXXX…). Could you help me find what I am doing worng?
2. VAT is never deducted from checkout. I guess this is a consecuence of the previous issue, but once it is fixed I’ll know.
Thanks in advance,
Mateo- This topic was modified 3 months, 2 weeks ago by
Omar.
November 22, 2019 at 11:49 am #105151Mateo Hilderink
ParticipantVIES is giving me a valid result, though not showing company information.
November 22, 2019 at 2:11 pm #105152Mateo Hilderink
ParticipantHi, it accepts VAT numbers now, but does not remove taxes. Could you advise?
November 22, 2019 at 2:16 pm #105153Hi Mateo,
Could you please recheck if:
1. You’ve enabled “Exempt VAT for valid numbers” checkbox in “WooCommerce > Settings > EU VAT > Validation & Progress”.
2. You are not blocking VAT exemption with “Preserve VAT in selected countries” option (again in “WooCommerce > Settings > EU VAT > Validation & Progress”).
November 22, 2019 at 2:23 pm #105154Mateo Hilderink
ParticipantHi Tom,
Thank you for the answer.Both points rechecked, still not working.
Point 2 I have at Base Country, but it doesn’t work in any option.I already uninstalled all the plugins to see if there was conflict.
BR,
MateoNovember 22, 2019 at 2:59 pm #105155Mateo Hilderink
ParticipantSolved, Dynamic Pricing was f***ng things up.
Sorry to bother.
BR,
MateoNovember 22, 2019 at 11:28 pm #105156Hi Mateo,
Thanks for the update. Is “Dynamic Pricing” plugin essential for you? Or you can remove it or replace it with something else?
- This topic was modified 3 months, 2 weeks ago by
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