- Support forum for the EU & UK VAT Numbers Validation for WooCommerce.
- This topic has 6 replies, 4 voices, and was last updated 2 months, 3 weeks ago by
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I started a topic here: https://wordpress.org/support/topic/vat-is-valid-but-exempion-isnt-applied-on-cart/#post-16791135
You asked me to contact you on the official site of the plugin.
The problem persists, as described in the topic on the wordpress forum.
Can you check please?
Thank you
Hi Romina,
Thanks, Omar is here as well, sorry for troubling you here but the thing with WordPress.org forums is that we can’t ask for access to check what’s happening on the site.
We need FTP & wp-admin access to check & fix this, please send them to [email protected]
Omar
Hi, I have several issues and this topic seems to related most to them. So, I have prices in store including vat. When customer ordering as private customer, no info on cart on vat at all appears on checkout. When customer ordering as company, with valid vat the prices are still the same as with vat, and vat appears 0%, but should be (in my case 21%) and debug price per vat value. And to get more interesting, in different browsers it appears also different, in some it double the vat, in some do not show at all. With hosting company we checked all the settings and there all is fine. What do you need to check my issue?
Hi, if it can help you, in my case it was a conflict with the “Advanced Dynamic Pricing for WooCommerce” plugin. I solved it by updating the plugin.
Try disabling all plugins, maybe it’s a conflict in your case too.
I tried all options with plugins etc…the issue is that, I like this vat solution, when its works..so I would like to solve it 🙂
But, I even dont have such plugin, which You mentioned..
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