VAT never validated

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  • #105196
    Nil
    Guest

    Hi! I was about buying your pro version, but first I checked the free one and its not working for me. The VAT is never validated even being a valid VAT. The error log is the following:
    2020-09-20T14:04:21+00:00 INFO Error: VAT is not valid (checkout) (Country: [BE]; VAT ID: [BE0999999999]; Company: []; Method: [])
    2020-09-20T14:04:45+00:00 INFO Error: SoapClient class does not exist (Country: []; VAT ID: [ BE0999999999]; Company: []; Method: [soap])
    2020-09-20T14:04:45+00:00 INFO Error: No response (Country: []; VAT ID: [ BE0999999999]; Company: []; Method: [curl])
    2020-09-20T14:04:45+00:00 INFO Error: No response (Country: []; VAT ID: [ BE0999999999]; Company: []; Method: [file_get_contents])
    2020-09-20T14:04:46+00:00 INFO Error: SoapClient class does not exist (Country: [BE]; VAT ID: [0999999999]; Company: []; Method: [soap])
    2020-09-20T14:04:47+00:00 INFO Error: VAT ID not valid (Country: [BE]; VAT ID: [0999999999]; Company: []; Method: [curl])
    2020-09-20T14:04:47+00:00 INFO Error: VAT is not valid (checkout) (Country: [BE]; VAT ID: [BE0999999999]; Company: []; Method: [])

    • This topic was modified 11 months, 2 weeks ago by Omar Dabbas.
    #105197
    WPWhale
    Moderator

    Hi Nil,

    Sometimes it happens that the server (EU VAT VIES) isn’t responding, can you please check your VAT on this page and see if it gets validated:
    https://ec.europa.eu/taxation_customs/vies/

    If it does, would you mind sharing the VAT number you’re testing with a link to test it?

    Omar

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