VAT number not showing in Admin New order email

WPFactory Plugins – Empower Stores Success Forums EU/UK VAT Manager for WooCommerce VAT number not showing in Admin New order email

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  • #112548

    it works all fine but when I receive a new order, VAT number dosen’t appear in the New Order email. Is it possible do anything to add VAT number in new order email?


    Plugin Support

    Hi Massimo,

    Thank you for reaching out to us regarding the EU/UK VAT Manager for WooCommerce. We regret to inform you that it is not possible to add the VAT number in the New Order email with the current version of the plugin.

    However, we have passed your request to our development team, and they will evaluate the feasibility of adding this feature in future updates. We will notify you as soon as possible if there are any updates regarding this issue.

    Thank you for your patience and understanding.

    Kind regards,

    Omar Dabbas
    Plugin Support

    Hello Massimo,

    Omar is here from plugin support.

    Depending on your theme (or if you’re using a plugin to control templates), you need to alter the admin-new-order template file.

    The original file is located on:


    You need to add this part to it:

    echo get_post_meta( $order->get_id(), ‘_billing_eu_vat_number’ , true );

    If that’s controlled by your theme, you will need to add that line to:


    Please let us know if you need further help, we will be happy to set this up for you, just send us FTP access to [email protected] and we’ll take care of that.


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