I just installed the pro version and this is happening:
“1. VAT number is always invalid. I’ve tried with numbers I know are right, but still not working. I tried several formats (CCXXXX, CC-XXXXX, CC XXXXX, XXXXX…). Could you help me find what I am doing worng?
2. VAT is never deducted from checkout. I guess this is a consecuence of the previous issue, but once it is fixed I’ll know.
Thanks in advance,”
This topic was modified 3 months, 1 week ago by Omar.
Glad you’ve figured it out and thanks for the update.
P.S. If anyone else is having similar issues – there is the “Debug” option in “WooCommerce > Settings > EU VAT > Admin & Advanced” section. If it’s enabled, you will be able to see some additional error info in “WooCommerce > Status > Logs”.