VAT returns invalid always

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  • #105157
    Andreas
    Guest

    Hi, got the same problem as Mateo:
    Hi,

    I just installed the pro version and this is happening:

    “1. VAT number is always invalid. I’ve tried with numbers I know are right, but still not working. I tried several formats (CCXXXX, CC-XXXXX, CC XXXXX, XXXXX…). Could you help me find what I am doing worng?

    2. VAT is never deducted from checkout. I guess this is a consecuence of the previous issue, but once it is fixed I’ll know.

    Thanks in advance,”

    • This topic was modified 11 months, 2 weeks ago by Omar Dabbas.
    #105158
    Andreas
    Guest

    Sorry for the request earlier, problem solved, our soap, curl was partially disabled
    Working perfect now!

    #105159
    WPJupiter
    Member

    Hi Andreas,

    Glad you’ve figured it out and thanks for the update.

    P.S. If anyone else is having similar issues – there is the “Debug” option in “WooCommerce > Settings > EU VAT > Admin & Advanced” section. If it’s enabled, you will be able to see some additional error info in “WooCommerce > Status > Logs”.

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