- Support forum for the EU VAT Manager for WooCommerce.
- This topic has 2 replies, 2 voices, and was last updated 4 years, 5 months ago by
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Hi, got the same problem as Mateo:
Hi,I just installed the pro version and this is happening:
“1. VAT number is always invalid. I’ve tried with numbers I know are right, but still not working. I tried several formats (CCXXXX, CC-XXXXX, CC XXXXX, XXXXX…). Could you help me find what I am doing worng?
2. VAT is never deducted from checkout. I guess this is a consecuence of the previous issue, but once it is fixed I’ll know.
Thanks in advance,”
Sorry for the request earlier, problem solved, our soap, curl was partially disabled
Working perfect now!Hi Andreas,
Glad you’ve figured it out and thanks for the update.
P.S. If anyone else is having similar issues – there is the “Debug” option in “WooCommerce > Settings > EU VAT > Admin & Advanced” section. If it’s enabled, you will be able to see some additional error info in “WooCommerce > Status > Logs”.
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