Hi Marielle,
Thanks for becoming a Pro user, honestly that’s a very common issue in company name matching, we face this with many customers and that’s why it’s set as disabled by default.
Having a tolerance for 2-3 characters, or match part of the company means we might verify other companies with similar names, which doesn’t sound a good idea. Also keep in mind that many companies employees don’t know the official (registered) name of their companies, making it harder for them to match the info correctly.
For the company that is matching VIES 100%, please send us to [email protected], we will be glad to get this fixed, along with your other concerns as well.
Omar