Why am I getting an error when trying to recalculate cost and profit?

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  • #89293
    Katie Schmitz
    Participant

    Hi Tom! I’ve installed the pro version of the COGS plug-in. When I check the boxes to “Recalculate orders cost and profit for all orders”, I get a fatal error. I can send you that screenshot if needed. Can you advise?

    Thank you!

    #89294
    Tom Anbinder
    Moderator
    Plugin Support

    Hi Katie,

    If possible, please share an admin account to your site, so I could log in and check what’s going on (my email is [email protected]). Please let me know if sharing an account is not an option, and I will continue solving it remotely.

    By the way – how many orders do you have in your shop?

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