Why are guests still allowed to purchase products even after the configuration?

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  • #100719
    Catherine McGowan
    Participant

    Hey there – we are having an issue with guests still being able to purchase multiple products.

    Our settings are:

    Product orders mode

    Order statuses: processing & completed

    Guests: Do nothing but block guests from purchasing products beyond the limits

    The website is:

    https://materialised.com.au

    #100720
    Zohaib
    Participant

    Hi,

    In the plugin’s settings General > Mode when you use product orders that means the limits will be per customer orders. Is this what you need?

    Secondly General > Block Guests from buying products > Block Method what do you have there?

    #100721
    Catherine McGowan
    Participant

    Thank you Zohaib,

    Here is what we are trying to acheieve:

    Guests/customers can only purchase 2 products every 2 days
    Wholesale customers have no restrictions

    Here is our setup:

    Mode: product quantities

    Date range: this day

    Custom date range: 2 days

    Custom date range units: days

    Order statuses: pending, processing, on hold, completed

    User roles: enable

    Enabled user roles: Customer

    Guests: Do nothing but block guests from purchasing products beyond the limits

    Can you confirm this would be the correct settings?

    #100722
    Zohaib
    Participant

    Hi Catherine,

    The only thing I would change in your setup is General > Date range > Custom

    You currently have selected this day which means the limits are applied for that particular day and not 2 days as you want it.

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