Why are my cart items getting empty after I click on the verification link?

Top WooCommerce & WordPress Plugins Forums Email Verification for WooCommerce Why are my cart items getting empty after I click on the verification link?

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    Posts
  • #101569
    Jessica Ballarin
    Participant

    Hello

    I am having troubles with saving my cart items after clicking on link verifications.

    I have read months ago the threads of the support and I solved with checking “Custom Logout” in Advanced Settings.

    This solutions don’t work anymore for some reasons, probably some updates of the Plugin.

    Do you have some suggestions of how solve this issue? I will lose my client if the cart items disappear from the cart.

    Thank you

    #101570
    blankZohaib
    Participant

    Hi Jessica,

    In the plugin’s settings can you please try and change the option under Advanced > Authenticate filter.

    Please let me know if the problem persists, in that case would it be possible for you to share your WordPress dashboard access and we can take a look for you? You can send your details to [email protected]

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