Why are my costs not syncing with Metorik?

WPFactory Plugins – Empower Stores Success Forums Cost of Goods for WooCommerce Why are my costs not syncing with Metorik?

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  • Author
    Posts
  • #89791
    Henk
    Guest

    Hi there,

    I have enabled compatibility feature with Metorik, but my cogs is not syncing with Metorik, why is that ?

    #89792
    Zohaib
    Participant

    Hi,

    Can you please try and run the recalculate order cost and profit option it is located at:

    WooCommerce > Settings > Cost of goods > Tools & Reports > Recalculate orders cost and profit

    Please let me know if it still does not work after that.

    #89793
    Pablo
    Moderator
    Plugin Support

    Hi Henk,

    First, I’d suggest you to make a backup before anything. It’s never a bad idea ๐Ÿ™‚

    Then, make sure to enable both compatibility options related to Metorik:
    – Enable compatibility with Metorik
    – Sync cost with _wc_cog_cost meta

    These compatibility options will only update _wc_cog_cost meta when you update the cost of your products. If you want to update the _wc_cog_cost meta from all your current products, you’ll have to:

    – Access Tools & reports > Product Import Costs Tool > Meta key replaced
    Here you should setup the Key to import from as _alg_wc_cog_cost and Meta key replaced as _wc_cog_cost.

    – After that you should go to the Tools > Import costs page and click on the Import button

    You just need to run the import tool only once. After that, if the Metorik compatibility options are enabled, the meta will be updated automatically.

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