Why are some users getting an error when they click on the activation link?

Top WooCommerce & WordPress Plugins Forums Email Verification for WooCommerce Why are some users getting an error when they click on the activation link?

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  • #101468
    Magne
    Guest

    For the most part, we have a lot of successful email verifications. But for some people, they get an error every time they click the verification link in their emails. We have to manually verify these users. I have no idea how only some of these users get the error. I have tested the process multiple times myself and can’t replicate the errors. Does anybody else experience this? Any idea why this might happen?

    #101469
    Zohaib
    Participant

    Hi,

    Do you know what error they get? Any chance you could share a screenshot?

    In the plugin’s settings can you try and change the option under Advanced > Authenticate filter

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