- Support forum for the Email Verification for WooCommerce.
- This topic has 4 replies, 3 voices, and was last updated 4 years ago by
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Hey there,
I bought the pro version but emails dont seem to be going out when new users create an account on the page. Could you please help me verify what is going on?
Hi Edgar,
Sorry for the late reply.
Just to be sure, a couple of things to check first:
1. Could you please make sure it’s not going to your SPAM folder.
2. What about other WooCommerce emails (e.g. “new order” email)? Are those working normally?If that doesn’t help, maybe it’s possible for me to log in to your site to check what’s going on (my email is [email protected]). Please let me know if sharing an account is not an option, and I will continue solving it remotely.
Hey,
Did a double check to see if it was going to spam but it is nowhere to be seen. Checked with 4 different emails.
The rest of the emails are working fine.
Currently, sharing an account would not be possible.
Thanks and I will be waiting instructions on how to fix this.
Hey,
I would like a refund for this product.
The plugin has not worked and I have not been getting adecuate support to solve the problem.
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