- Support forum for the Maximum Products per User for WooCommerce.
- This topic has 2 replies, 3 voices, and was last updated 2 years, 1 month ago by
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Hi, I have set the limit for 2 max for a product, and it won’t let you add more than that on the product page, but when you are in the cart you can increase the quantity to whatever you would like… Am I missing a function here?
Thanks!
Melissa
Hi Melissa,
Thank you for reaching out to us.
You may stop the customer from accessing the checkout page if they exceed their limits. To do this, please navigate to WooCommerce > Settings > Maximum Products per User > Frontend. Now enable the option under Block checkout page.
Also, please ensure that our free version of the plugin has been deactivated. Because not deactivating the free version of the plugin might occasionally cause problems,
If these instructions do not resolve your issue, could you please share your WordPress dashboard access with us so we can look into it? You can send the login details to: [email protected]
Hi Melissa,
While you can increase the quantity on the cart page, you should not be able to checkout if the limts are exceeded.
If you click the update cart button on the cart page the message will show that you have exceeded limits.
If you try and checkout as well, the message will show up.
Please make sure you have the following options set up in the plugin’s settings:
-Frontend > Validate on Add to cart
-Frontend > Cart notice > Enable
-Frontend > Blcok checkout pagePlease let me know if you continue having trouble with this.
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