Why can the guest checkout even though they are not allowed to make a purchase?

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  • #100814
    joey chan
    Participant

    Hi, i purchased the pro version of the plugin. I will primarily use this plugin solely to limit purchase of Gift cards. Im using woocommerce gift card plugin however, there is a problem.

    if you are a registered user, then, no issue – plugin successfully limits your purchase to 1 with an error message.

    however, if you are a guest, even if guest are not allowed to purchase on the settings – they can still click ADD TO CART on the gift card and can still customize it for some unknown reason. There will even be a add to cart success message but in reality, product cannot be placed on the cart so after the customization of the gift card and checking out – they will checkout with an empty cart.

    i hope someone can help me on this. I want the plugin to show and error message so that client will not waste time adding the gift card on their cart.

    #100815
    Zohaib
    Participant

    Hi Joey,

    In the plugin’s settings please configure the following options:

    General > Guests > Do nothing but block guests from purchasing products beyond the limits

    General > Block guests from buying products > Block Method > According to limit options
    General > Block guests from buying products > Add to Cart text > Enable the two options: Change add to cart button text from blocked products and Change add to cart button text from blocked variations

    You can also try and enable the Hide products blocked from guest users option.

    Please let me know if you continue having trouble with this.

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