Why can’t I receive the verification email?

Top WooCommerce & WordPress Plugins Forums Email Verification for WooCommerce Why can’t I receive the verification email?

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  • #101607
    Michael W
    Guest

    Hi. I just installed the email verification plugin, and I can’t get it to send the verificaiton e-mail. I use WP SMTP plugin to send through send in blue. I’ve tried all three e-mail modes in the Email verification plugin (wp_mail, php_mail, wc_mail) but no luck. The “Account Created” e-mail goes out fine, but not the verification e-mail generated by the plugin.

    #101608
    Moshtafizur
    Moderator
    Plugin Support

    Hello Michael,

    I hope you are well today. We’re sorry you are experiencing difficulty.

    Could you kindly ensure that the emails are not being filtered as spam? You may need to contact your hosting provider and potentially configure DKIM or SPF records if they are going to spam.

    However, if this is not the case, would it be possible for you to share your WordPress dashboard access so we can take a look for you? You can send your details to [email protected]

    Kind regards,
    Moshtafizur

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