Why can’t this plugin add products to the cart page?

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  • Author
  • #92543
    Elton Ferati

    Hi, again me, since we use your plugin, many clients write us, that when they add a product to cart and go to cartpage, they get the message No products in the cart and the cart is empty. I tried it many times and i really see that its true. When i put the product a second time into the cart, then it works.

    Check: shaveclick.ch/?coupon=test

    Maybe sometimes it works but often it really does not work.

    We use WP Rocket for caching, i read something in google that this could may be the reason wjy this happens.

    Can you please urgently help fixing that?

    The couponcode “test” is just for testing.

    Please contact me as soon s possible.

    We also have second shop: linsenklick.ch/?coupon=test

    Here same problem. ๐Ÿ™

    Tom Anbinder
    Plugin Support

    Hi Elton,

    Would it be possible for me to log in to your site to check what’s going on (my email is [email protected]). And FTP access would also help a lot.

    Plugin Support

    Hello Elton,

    This issue might arise because of a caching issue. In order to fix the issue, in the plugin’s settings, please go to the Advanced section and enable the WP Rocket: Disable empty cart caching option.

    I hope it helps.

    Kind regards,ย 

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