Why costs and profits show as zero on my reports?

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  • #89295
    Blandine Grimaldi
    Participant

    Hi Tom,

    So first, thank you for making your plugins affordable.

    I just purchased the cost for goods one so I can access the reports, I did the recalculate option and got the “Orders cost and profit successfully recalculated.” confirmation, however, in the reports, both costs and profits show as zero. It works on individual products but not on the reports. Could you help please?

    Website is jacksmillpantry.co.uk
    If you send me a private email, I can send you logins for you to access the backend as I am sure it’ll be easier for you.

    #89296
    Blandine Grimaldi
    Participant

    just saw your email below so sending you logins there.

    #89297
    Blandine Grimaldi
    Participant

    Just added you as admin on the site so you should have received an email with all infos to login.

    #89298
    Blandine Grimaldi
    Participant

    Nevermind. Cleared the cache and it worked.
    Thanks, great plugin!

    #89299
    Tom Anbinder
    Moderator
    Plugin Support

    Hi Blandine,

    Glad you’ve figured it out. Please let me know if you need anything else.

    P.S. If you like the plugin, please consider leaving me a rating.

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