- Support forum for the WooCommerce Cost of Goods: Product Cost & Profit Calculator.
- This topic has 5 replies, 2 voices, and was last updated 3 years, 6 months ago by
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Hi Anna,
Please try to update the plugin to the most recent version. Also, try to enable the “Advanced > Force costs update” options and check if you have better results.
Anyway, would it be possible for you to create/share an admin account to your server (WP and preferably FTP), so I could login and check what’s going on?
If that’s the case, please send a message to [email protected]Hi Pablo,
My plugins are updated, but there is a difference in plugin version Free vs Pro: latest version of Free plugin is 2.4.9 and latest Pro plugin version is 2.1.2. Why is that? Also, since I purchased Pro version I turned the Free one off in my Dashboard. Should I leave it on? Does it matter?
I will check if there are any changes after changins the options you mentioned. If not I will give you acces to my account.
Thanks!
Hum, so your Pro version is really outdated. Please update it to the latest version (2.4.9)
Make sure you have the WP Factory helper plugin installed so you can install available updates automatically, and enter the key from https://wpfactory.com/my-account/downloads/
That was it! Thank you so much!
I didn’t know that I need this Helper plugin to install updates for Por version. But it is impressive that it has worked so long without updates!
Great! I’m also impressed 🙂
In that case, please consider leaving a review if you are enjoying the plugin/support. It would be much appreciated 😉
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