Why do I get a critical error notice when I activate the plugin?

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  • #99863
    James
    Guest

    Hi, I’m interested in using this plugin, unfortunately once it is activated it causes a wordpress critical error!

    I have tried to test the plugin with a default theme and with all other plugins disables but woocommerce.

    Here is the debug info:

    [09-Oct-2020 11:13:46 UTC] PHP Fatal error: Uncaught Error: Class ‘ThanksToITPNWCCore’ not found in /home/******.cloudwaysapps.com/ghwqcxyysd/public_html/wp-content/plugins/popup-notices-for-woocommerce/popup-notices-for-woocommerce.php:32
    Stack trace:
    #0 /home/******.cloudwaysapps.com/ghwqcxyysd/public_html/wp-settings.php(377): include_once()
    #1 /home/******.cloudwaysapps.com/ghwqcxyysd/public_html/wp-config.php(85): require_once(‘/home/******.cl…’)
    #2 /home/******.cloudwaysapps.com/ghwqcxyysd/public_html/wp-load.php(37): require_once(‘/home/******.cl…’)
    #3 /home/******.cloudwaysapps.com/ghwqcxyysd/public_html/wp-blog-header.php(13): require_once(‘/home/******.cl…’)
    #4 /home/******.cloudwaysapps.com/ghwqcxyysd/public_html/index.php(17): require(‘/home/******.cl…’)
    #5 {main}
    thrown in /home/******.cloudwaysapps.com/ghwqcxyysd/public_html/wp-content/plugins/popup-notices-for-woocommerce/popup-notices-for-woocommerce.php on line 32

    #99864
    Pablo Pacheco
    Participant

    Hi James,

    Would it be possible for you to create/share an admin account to your server (WP and preferably FTP), so I could login and check what’s going on?

    You can use the [email protected] email address

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