- Support forum for the Cost of Goods Sold (COGS): Cost & Profit Calculator for WooCommerce.
- This topic has 3 replies, 3 voices, and was last updated 2 years, 2 months ago by
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hello, if i put a cost in a product it won’t activate. if i go in the product page and set cost, it doesn’t calculate profit. it’s always 0€…until yesterday it worked very well…please help me thanks
Hi,
Sorry for the delay. I don’t know if this could be the reason, but can you please try to change the “Products > Cost decimals” option? And also the “Number of decimals” from WooCommerce?
helllo, we tried changing that. but it didn’t change anything. can u please help? i am going mad lol, i’ve tried anything but didn’t work
Hi,
Just one more question. How your “Product profit HTML template” option is set?
Anyway, Would it be possible for you to create/share an admin account to your server (WP and preferably FTP), so I could log in and check what’s going on? If that’s the case, please send a message to [email protected].
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