Why does it not calculate profit?

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  • #89892
    stefano
    Guest

    hello, if i put a cost in a product it won’t activate. if i go in the product page and set cost, it doesn’t calculate profit. it’s always 0€…until yesterday it worked very well…please help me thanks

    #89893
    Pablo
    Moderator
    Plugin Support

    Hi,

    Sorry for the delay. I don’t know if this could be the reason, but can you please try to change the “Products > Cost decimals” option? And also the “Number of decimals” from WooCommerce?

    #89894
    Massimo Minale
    Participant

    helllo, we tried changing that. but it didn’t change anything. can u please help? i am going mad lol, i’ve tried anything but didn’t work

    #89895
    Pablo
    Moderator
    Plugin Support

    Hi,

    Just one more question. How your “Product profit HTML template” option is set?

    Anyway, Would it be possible for you to create/share an admin account to your server (WP and preferably FTP), so I could log in and check what’s going on? If that’s the case, please send a message to [email protected].

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