Why does the free version’s limit setup not work if I use pro version?

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  • #100631
    Alan K
    Participant

    Hi,

    I installed the pro version and the limit previously setup in the “Free” version is now not working. Previous orders by users are also not limited by the plugin anymore.

    Pls advise. Kindly email me directly. Tks.

    #100632
    Zohaib
    Participant

    Hi Alan,

    I have replied to you on email. But for the benefit of other users posting here as well.

    Please disable the free plugin and only have the pro version installed.

    Then a couple of reasons why the limits might not be working. First under the General  tab, Order statuses section, could you please select the relevant order statuses.

    Also under the General  tab could you please make sure the correct date range is defined for the limits.

    FInally under the Tools tab can you please recalculate the sales data. 

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