Why does the plugin prevent both unverified and verified users from logging in?

Top WooCommerce & WordPress Plugins › Forums › Email Verification for WooCommerce › Why does the plugin prevent both unverified and verified users from logging in?

Viewing 5 posts - 1 through 5 (of 5 total)
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    Posts
  • December 10, 2021 at 4:25 pm #101449
    Glyn Emmett
    Guest

    Hi,

    As of today, having the block login from unverified users option enabled was preventing both unverified and verified users from logging in. Each login gave the error “Sorry, those login credentials are incorrect.”

    To resolve this, I have had to temporarily disable the feature to allow users of the site to access it.

    Please can you advise how to troubleshoot or if this is bug that has come in?

    Thanks, Glyn.

    December 10, 2021 at 6:31 pm #101450
    Pablo
    Moderator
    Plugin Support

    Hi Glyn,

    Can you please update the plugin to version 2.2.5? We believe it’s now fixed in that version.

    December 11, 2021 at 9:29 am #101451
    Glyn Emmett
    Guest

    Hi Pablo, we have version 2.2.5 already installed and still seeing the issue.

    Regards, Glyn.

    December 13, 2021 at 9:14 am #101452
    Zohaib
    Participant

    Hi Glynn,

    Is it possible for you to share your WordPress dashboard access and we can take a look for you?

    You can send your details to [email protected]

    December 14, 2021 at 6:42 pm #101453
    Glyn Emmett
    Guest

    Hi Zohaib,

    I have forwarded access details as suggested.

    Thanks for taking a look.

    Regards, Glyn.

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