Why does the quantity in the notice show an incorrect value?

Support forum for the Order Minimum/Maximum Limits for WooCommerce.

This topic has 5 replies, 3 voices, and was last updated 2 years, 8 months ago by WPFactory Plugins.

Viewing 6 posts - 1 through 6 (of 6 total)

Author

Posts
August 29, 2021 at 9:40 pm #93068

Doug Meyer
Participant

I have enabled a product to have a min of 6 units. When I select 12, in the cart the price is correct and yet the quantity is incorrect (it stays at the min – 6).

Please advise how to fix this issue.

Thank you.

Doug

August 30, 2021 at 1:56 am #93069

Zohaib
Participant

Hi Doug,

Can you please check in the plugin’s settings, Messages tab, what messages have you set there? Can you share a screenshot of the Messages tab?

August 30, 2021 at 2:26 am #93070

Doug Meyer
Participant

We don’t have anything set on that page. Should we enable something on this page?

Would this cause a calculation error on the cart page?

August 31, 2021 at 1:23 am #93071

Doug Meyer
Participant

Here’s a page with the problem on it. Notice that the quantity says 6 However, I selected 12 and it gives the correct price for 12.

Can you help fix this problem?

(The link below shows the problem.)

https://drive.google.com/file/d/159kgA98O-49U_Q120wVvzqnHLJFgeydc/view?usp=sharing

August 31, 2021 at 2:04 am #93072

Zohaib
Participant

Hi Doug,

That does not look like it might be an issue from our plugin. I can however, check for you. Is it possible for you to share your WordPress dashboard access and I can take a look for you?

You can send your details to [email protected]

September 2, 2021 at 1:42 am #93073

WPFactory Plugins
Participant
Plugin Author

Hello Doug,

I believe I was able to fix the issue on version 4.0.6.
Please update the plugin and let me know if it works for you 😉
Author

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