Why does the quantity in the notice show an incorrect value?

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #93068
    Doug Meyer
    Participant

    I have enabled a product to have a min of 6 units. When I select 12, in the cart the price is correct and yet the quantity is incorrect (it stays at the min – 6).

    Please advise how to fix this issue.

    Thank you.

    Doug

    #93069
    Zohaib
    Participant

    Hi Doug,

    Can you please check in the plugin’s settings, Messages tab, what messages have you set there? Can you share a screenshot of the Messages tab?

    #93070
    Doug Meyer
    Participant

    We don’t have anything set on that page. Should we enable something on this page?

    Would this cause a calculation error on the cart page?

    #93071
    Doug Meyer
    Participant

    Here’s a page with the problem on it. Notice that the quantity says 6   However, I selected 12 and it gives the correct price for 12.

    Can you help fix this problem?

    (The link below shows the problem.)

    https://drive.google.com/file/d/159kgA98O-49U_Q120wVvzqnHLJFgeydc/view?usp=sharing

    #93072
    Zohaib
    Participant

    Hi Doug,

    That does not look like it might be an issue from our plugin. I can however, check for you. Is it possible for you to share your WordPress dashboard access and I can take a look for you?

    You can send your details to [email protected]

    #93073
    WPFactory Plugins
    Participant
    Plugin Author

    Hello Doug,

    I believe I was able to fix the issue on version 4.0.6.
    Please update the plugin and let me know if it works for you 😉

Viewing 6 posts - 1 through 6 (of 6 total)
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