Why is Metorik not updating the cost of goods?

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  • #89802
    Sean Landry

    Metorik is not updating the cost of goods: http://icecream.me/78b5a8de01c846cef93654132d584128

    I checked compatibility for Metorik in settings.

    Please advise


    Hi Sean,

    First, I’d suggest you to make a backup before anything. It’s never a bad idea

    Then, make sure to enable both compatibility options related to Metorik:
    – Enable compatibility with Metorik
    – Sync cost with _wc_cog_cost meta

    These compatibility options will only update _wc_cog_cost meta when you update the cost of your products. If you want to update the _wc_cog_cost meta from all your current products, you’ll have to:

    – Access Tools & reports > Product Import Costs Tool > Meta key replaced
    Here you should setup the Key to import from as _alg_wc_cog_cost and Meta key replaced as _wc_cog_cost.

    – After that you should go to the Tools > Import costs page and click on the Import button

    You just need to run the import tool only once. After that, if the Metorik compatibility options are enabled, the meta will be updated automatically.

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