Why is the activation email being marked as spam?

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  • #101149
    Kjell Haakestad
    Participant

    I have a few “problems”. Activation emails too often ends up in the SPAM-mail bucket so whoever tries to register at my site misses it. Way from all knows if they have a SPAM folder or where to find it. Second challenge: They press the activationlink more than once. This executes the “Welcome” email every time. The link should be dead after 1st. use.

    #108279
    Moshtafizur
    Participant

    Hi Kjell,

    Regarding the first issue, please set up SPF and DKIM so they’re aligned.

    Regarding the second issue, please ensure that in the “General” section of the plugin’s settings, the “One-time activation link” is enabled.

    Kind regards,
    Moshtafizur

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