Why is the limit not working per user role?

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  • #100486
    Jacob
    Guest

    I hope all is well with you.

    I’m running into an issue with adding new user roles and increasing their product limit. I had done this in the past with no problem however it seems when I change the limit for the new role it is defaulted to the limit per user instead of the limit set for that actual role.

    I was also wondering if it is possible to use your %first_order_date_exp_timeleft% codes as short codes for other locations on the website. It would be handy to be able to show the time left before being able to order in a prominent place on the site instead of only on a product page.

    Thanks!

    #108176
    Moshtafizur
    Participant

    Hello Jacob,

    Thank you for reaching out to us. We apologize for any inconvenience you may be experiencing.

    We have been unable to reproduce the issue on our end, in order to assist you further, would it be possible for you to provide us with access to your WordPress dashboard? This will allow us to investigate the issue more closely and understand what might be causing the problem. If that’s okay with you, please send your login credentials to [email protected].

    We appreciate your cooperation and look forward to resolving this matter for you.

    Best regards,
    Moshtafizur

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