Why is the minimum amount limit for delivery not working?

WPFactory Plugins – Empower Stores Success Forums Order Minimum/Maximum Amount for WooCommerce Why is the minimum amount limit for delivery not working?

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #93023
    Fabien Guigou
    Participant

    Hi!

    I just got the pro version to be able to offer free pickup with a minimum amount of 0 and free delivery for a minimum amount of 14€.
    Unfortunately it is not working when I put an amount of 14 for delivery in Shipping and 0 in pickup, nothing changes, with less than 14€, customers can still choose delivery.
    Could you help me?

    Thank you.

    #93024
    Zohaib
    Participant

    Hi,

    First under the General  settings of the plugin, make sure you Enable the plugin, under Amount limits set it as Minimum and under Amount types set it as sum.

    Then go to the Shipping tab in the plugin’s settings and Enable the section, under Type select, Per shipping method. Check the Hide unavailable option. Save the settings.

    You will now see your shipping methods in this tab. You can set the minimum for Free delivery as 14 and 0 for pickup.

    #93025
    Fabien
    Guest

    Hi,

    I had done that before contacting you. That is why I asked you because it doesn’t work.
    Well, never mind, I will get a refund
    Thank you.

    #93026
    Zohaib
    Participant

    Hi Fabien,

    It’s probably a minor thing that is not configured on your setup. If it is possible, can you share your WordPress dashboard access with us and we might be able to take a look for you.

    You can send your details to [email protected]

    #93027
    Fabien Guigou
    Participant

    I am sorry I am not sharing my access with you. I already requested the refund dont worry.
    Have a nice day.

    #93028
    Zohaib
    Participant

    Hi,

    Sure the refund is not a problem. You can raise a support ticket for the refund by emailing us on [email protected] and it will be processed.

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