- Support forum for the Maximum Products per User for WooCommerce.
- This topic has 6 replies, 2 voices, and was last updated 3 years, 9 months ago by
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Hello,
I’m looking to limit max products based on their “Membership Plans” for the year.
I’ve got your PRO version and I use “Max Quantity by Formula”[alg_wc_mppu_max_qty max_qty=”4″ membership_plan=”Family Membership 2020 (#273)”]
[alg_wc_mppu_max_qty max_qty=”2″ membership_plan=”couple-membership-2020″]
[alg_wc_mppu_max_qty max_qty=”1″ membership_plan=”student-membership-2020″]It’s not working. Am I missing something?
Hi,
Maybe it’s possible to share an admin account to your site, so I could log in and check what’s going on (my email is [email protected])? If sharing an account is not an option – let me know and I will solve this remotely.
Hi,
I’ve just logged in to your site.
1. You need to use membership plan slug instead of title, so I’ve replaced “Family Membership 2020 (#273)” with “student-membership-2020” in “Formula”.
2. Please note that you have set quantities to be updated only when order is “Completed” (in “Order statuses” option in “General” plugin settings section).
Please let me know if that solves it. If not – I will continue investigating. And in this case – maybe you have some test user assigned to some membership plan, so I could login as this user and test it?
Hello Tom,
Thank you for the response back.
1. I will use the membership plan slug. <– I really needed to know this.
2. I believe that the setting is correct.I am testing it with a product "test-sample-ticket". My user account is part of the "family-membership-2020" plan has been able to buy more than the 4 allowed.
Should I change the settings in your point 2?I don't want the members to be able to add more in their cart after their maximum. Am I missing something?
If anyone else has a similar issue – we’ve discovered a bug today – you need to enable one of the checkboxes in the “Quantities” section for “Formula” to become active. We will be releasing the fix as soon as possible, meanwhile, you can simply enable e.g. “Per product” checkbox (in “WooCommerce > Settings > Maximum Products per User > Quantities”). If you won’t then set any actual max quantities on the product edit pages, this checkbox won’t have any other effect, except fixing it, i.e. making “Formula” active.
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