- Support forum for the Email Verification for WooCommerce.
April 30, 2020 at 11:34 am #101121NiqGuest
Hi, I’m having feedback that some user unable to receive the activation email after registering.
Is there a resend button or way to resend the email?April 30, 2020 at 3:45 pm #101122
Yes, you can use
%resend_verification_url%placeholder in “Activate” message (in “WooCommerce > Settings > Email Verification > Messages”). That is, you can add something like this to the “Activate” message:
... You can resend the email with verification link by clicking <a href="%resend_verification_url%">here</a>.
Hope that helps. Please let me know if you have any questions.April 30, 2020 at 3:48 pm #101123
I’m now thinking maybe I’ve misunderstood you. Do you mean you want to resend the email manually for another user (i.e. as admin)? If that’s the case – this is not possible at the moment, however, it sounds like a good idea, so I’ll be adding this in the next plugin update.April 30, 2020 at 3:52 pm #101124
P.S. Also – if your user tries to log in to your site without verifying the email, he should see the “Error” message (set in “WooCommerce > Settings > Email Verification > Messages”), which contains the “resend” link by default.May 1, 2020 at 8:56 pm #101125
I just wanted to let you know, or if anyone else is interested, we’ve released new plugin version 1.6.0 today, where we’ve added an option for an admin to resend any user’s verification link email. First you need to enable “Add column” and “Add actions” checkboxes in “WooCommerce > Settings > Email Verification > Admin”, and then you’ll be able to resend the emails (and also verify or unverify users) from the standard “Users” list in your WP backend.
Hope that helps. Please let me know if you have any questions.
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