Why isn’t the activation message displayed after the user has registered?

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    Posts
  • March 3, 2021 at 1:48 am #101249
    kim lee
    Guest

    Hello,
    I have a problem with the activation message not showing up after user registered.

    I have tried activating these options but still no luck 🙁

    – Advanced > Prevent login after register
    – Advanced > Prevent login after checkout
    – Logout unverified users on “My Account” page
    – Logout unverified users on every page

    My website redirects to this link
    mywebsite.com/?alg_wc_ev_activate_account_message=22

    Please help, Thanks!

    March 4, 2021 at 11:39 am #101250
    Zohaib
    Participant

    Hi,

    There are a number of reasons this could happen and it will depend on your setup. We would need some more details to be able to diagnose the problem.

    As a first, under the advanced options can you try changing the mail function.

    Have you checked your spam folder to make sure the email is not landing there?

    Also if you could share your WordPress dashboard access we might be able to take a look for you. You can email us on [email protected]

    March 7, 2021 at 2:25 pm #101251
    WPFactory Plugins
    Participant
    Plugin Author

    Hi Kim,

    Maybe there is something hiding the notice.
    Please try to add this chunk of code in your Customizer > Additional CSS:

    .woocommerce-error {
    display: block !important;
}
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