Why isn’t the coupon applied when the product is added to the cart?

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  • #92552
    Olaf
    Guest

    Hi, I’ve installed the plugin and I want to add a url to my newsletter. It’s a variable subscription product so I want to send my customers to the product page. When they add to product to the cart the coupon needs te be applied. But when I try it myself nothing happens. Can you help me fix this? The link is https://solitsocks.nl/product/solit-lidmaatschap/?kortingscode=lidmaatschap-2

    Thanks a lot

    #92553
    Tom Anbinder
    Moderator
    Plugin Support

    Hi Olaf,

    Sorry for the delay.

    Please try enabling the “Delay coupon” option in “WooCommerce > Settings > URL Coupons > General Options”.

    Also, for the guest (i.e. not logged) users, you may want to enable the “Force session start” option there.

    Please let me know if that helped.

    P.S. Also, if you wish, I can log in to your site and check what’s going on (my email is [email protected]).

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