- Support forum for the Maximum Products per User for WooCommerce.
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Hi Alfonso,
First thing that comes to mind – please make sure that you have selected the right order statuses in the “Order statuses” option in the “General” section (in “WooCommerce > Settings > Maximum Products per User > General”) – by default it’s set to count “Completed” orders only.
Please let me know if that doesn’t help.
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