- Support forum for the Maximum Products per User for WooCommerce.
- This topic has 4 replies, 2 voices, and was last updated 3 years, 11 months ago by
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This is my second request for support because there was no reply to me the first time. I like this plugin very much, but I encountered big trouble. I spent a week trying to solve this problem but failed, so I hope to get your help.
When the buyer cancels the order, he cannot order all products with the same tag again. This is a big bug. When the buyer canceled the order, in fact, he did not order 1 product, but he could not order this product again.
If you are willing to help me solve this problem, I am willing to pay extra money. I am in a hurry, my email is [email protected]. I am looking forward to your reply.
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Please check my settings below:
Mode: Product quantities
Date range: lifetime
Order statuses: Cancelled, Completed, Processing, On hold, ….
Block guests: Enable
All products: Enable
Limit per user: 1
Per product tag: EnableHi,
I believe what you need is “Order statuses: Delete” option (in “WooCommerce > Settings > Maximum Products per User > General”). If you select “Cancelled” status there, the amounts will be reduced for the user when his order is cancelled.
P.S. Option was added in version 3.3.0, so please make sure that you’ve updated the plugin.
Please give it a try and let me know if something is not working as expected.
Hi,
Happy to hear it’s solved! Please let me know if you need anything else. And if you like the plugin, please consider leaving me a rating.
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