- Support forum for the Free Shipping Over Amount: Amount Left Tracker for WooCommerce.
- This topic has 3 replies, 2 voices, and was last updated 1 year, 7 months ago by
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Hi, I’m using your plugin on this site: https://etiketti.kiubo.ch/ but I’m having the following issue:
– the free shipping is set to 300.-
– this works as when I have for example 300.50 in the cart, it changes the shipping method to “free”.
– with your plugin I’m using the %amount_left_for_free_shipping% placeholder
– for some reason the amount your plugin calculates is higher than the actual amount left.Example: in my cart I have 290.- and instead of displaying “only 10 left for free shipping” it says something like “only 35.50 left for free shipping”.
I first thought it was something wrong with the woocommerce free shipping method but it works just fine, as described above.
Could you please take a look at it and let me know if I’m doing anything wrong?
Thank you!
Hey Natalia,
Thank you for reaching out.
We’re sorry you are having difficulty. Please navigate to WooCommerce > Settings > Amount Left for Shipping > General and set the Cart total method to Cart total and disable the Discounts option and enable the Shipping > Exclude shipping from cart total calculation. Then go to the Advanced section and enable the AJAX option > Enable AJAX. Next, enable the Force Update option.
Please give these a try.
The “enable Ajax” option is not included in the free version of the plugin. Does this mean I can’t use the plugin in the free version?
Hello Natalia,
I am unable to reproduce the issue on our end. Is it possible for you to share your WordPress dashboard access and we can take a look for you? You can send your details to [email protected]
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