Why the amount left displayed seem to be wrong?

Top WooCommerce & WordPress Plugins Forums Amount Left for Free Shipping for WooCommerce Why the amount left displayed seem to be wrong?

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  • #88455
    blankNatalia
    Guest

    Hi, I’m using your plugin on this site: https://etiketti.kiubo.ch/ but I’m having the following issue:

    – the free shipping is set to 300.-
    – this works as when I have for example 300.50 in the cart, it changes the shipping method to “free”.
    – with your plugin I’m using the %amount_left_for_free_shipping% placeholder
    – for some reason the amount your plugin calculates is higher than the actual amount left.

    Example: in my cart I have 290.- and instead of displaying “only 10 left for free shipping” it says something like “only 35.50 left for free shipping”.

    I first thought it was something wrong with the woocommerce free shipping method but it works just fine, as described above.

    Could you please take a look at it and let me know if I’m doing anything wrong?

    Thank you!

    #88456
    blankMoshtafizur
    Moderator
    Plugin Support

    Hey Natalia,

    Thank you for reaching out.

    We’re sorry you are having difficulty. Please navigate to WooCommerce > Settings > Amount Left for Shipping > General and set the Cart total method to Cart total and disable the Discounts option and enable the Shipping > Exclude shipping from cart total calculation. Then go to the Advanced section and enable the AJAX option > Enable AJAX. Next, enable the¬†Force Update option.

    Please give these a try.

    #88457
    blankNatalia
    Guest

    The “enable Ajax” option is not included in the free version of the plugin. Does this mean I can’t use the plugin in the free version?

    #88458
    blankMoshtafizur
    Moderator
    Plugin Support

    Hello Natalia,

    I am unable to reproduce the issue on our end. Is it possible for you to share your WordPress dashboard access and we can take a look for you? You can send your details to [email protected]

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