Dhruvin

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Viewing 15 posts - 1 through 15 (of 33 total)
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  • Author
    Posts
  • November 3, 2022 at 12:11 pm in reply to: Plugin slowdown admini #95451
    Dhruvin
    Participant
    Plugin Author

    Hello,

    Sometimes it has been observed that if your site is having too many Shipping Methods then the site might slow down a bit because Custom Payment Gateways have an option to set gateways based on Shipping methods.

    If you do not want to set conditions based on Shipping methods, I will recommend you to set the “Shipping Methods” option to “Do not load”. Here is a screenshot for the same: https://prnt.sc/_sX8OitlBNl5

    Please let me know if you still face this problem after setting it to Do not load.

    Best Regards,
    Dhruvin Shah

    August 20, 2022 at 11:08 am in reply to: The checkout screen did not automatically calculate the shipping fee #94753
    Dhruvin
    Participant
    Plugin Author

    Hi,

    There could be a problem with the Google API key which could be causing the Shipping charge to not calculate automatically.

    Can you please enable debug by setting

    debug="yes"

    in the shortcode?

    There you will be able to see what the exact problem could be related to the key.

    If it might be difficult to understand the logs you can send over the details to me at [email protected]

    Best Regards,
    Dhruvin

    June 2, 2022 at 12:07 pm in reply to: Polylang problem #94443
    Dhruvin
    Participant
    Plugin Author

    Hello Alex,

    I was able to replicate your issue where the instructions and the email instructions were not getting translated into the language selected.

    I am working on a fix for this and shall release an update soon that will solve this problem.

    I will notify here once the update is released.

    Best Regards,
    Dhruvin

    May 26, 2022 at 11:36 am in reply to: VAT question #94749
    Dhruvin
    Participant
    Plugin Author

    Hi Jack,

    Like I informed you over email, you can exclude taxes for the Shipping Methods by using the changing the Tax Status option. You can set that to None.

    In case anyone else also looking to exclude taxes can use this option.

    Best Regards,
    Dhruvin Shah

    April 20, 2022 at 6:54 am in reply to: License questions #94440
    Dhruvin
    Participant
    Plugin Author

    Hi David,

    1. The plugin will continue to work as is when you upgrade.
    2. I have replied back via email regarding the upgrade process
    3. The plugin will not stop working like I said in point 1

    I have replied back via email on the further process.

    Best Regards,
    Dhruvin

    March 26, 2022 at 7:05 am in reply to: “API keys with referer restrictions cannot be used with this API” error #94721
    Dhruvin
    Participant
    Plugin Author

    Hi Christophe,

    You can restrict the API key from the Google Console. You can go to Credentials and click on the API key you want to restrict.

    Now set the restriction you would like to set.

    Best Regards,
    Dhruvin Shah

    March 23, 2022 at 6:35 am in reply to: Tax question #94741
    Dhruvin
    Participant
    Plugin Author

    Hi Joko,

    As discussed over the email, this issue no longer appears for you hence closing this query.

    Regarding your other query, I will reply back over our email communication going on.

    Best Regards,
    Dhruvin

    March 22, 2022 at 2:18 pm in reply to: Change the color of the variation price #94165
    Dhruvin
    Participant
    Plugin Author

    Hi,

    Sure, here is a code that you can try in the template that you have:

    <span style="color:red;">(%variation_price%)</span>

    As you can see above you need to wrap the %variation_price% tag with a span and add color in the form of style.

    Please let me know if this helps or not. Else you can share your current template and I can share the updated template code with you.

    Best Regards,
    Dhruvin

    March 17, 2022 at 12:40 pm in reply to: Is this calculation possible with your Pro version? #94739
    Dhruvin
    Participant
    Plugin Author

    Hi Joko,

    The calculation you shared above is completely possible. The calculations would work completely fine.

    There are some more options too available for rounding which you can try.

    Best Regards,
    Dhruvin

    January 19, 2022 at 1:22 pm in reply to: Error in the payment settings #93912
    Dhruvin
    Participant
    Plugin Author

    Hi Joel,

    I have replied back over the email since I will need some more details.

    Best Regards,
    Dhruvin

    December 19, 2021 at 3:02 am in reply to: Fatal error #94163
    Dhruvin
    Participant
    Plugin Author

    Hi Virginie,

    That’s strange that you are getting this error on activation. Can you please share more details on the WordPress and WooCommerce versions you are trying to install.

    Apart from these versions the other thing could be the file being uploaded is corrupted or partial. Can you please try again downloading and installing the plugin? I can share a copy via email if you want.

    Best Regards,
    Dhruvin

    December 15, 2021 at 5:40 am in reply to: “No payment method available” problem #93909
    Dhruvin
    Participant
    Plugin Author

    Hi Maggie,

    I have replied back to you via email since I would need more details to debug this issue. We can continue with the conversation over email.

    Best Regards,
    Dhruvin

    November 29, 2021 at 6:12 pm in reply to: Distance based shipping method with the following formula? #94723
    Dhruvin
    Participant
    Plugin Author

    Hey there,

    Yes, it is possible to configure as per your needs. You can use the below shortcode in the Cost field.

    [costs_table prop="distance" table="0-10|10-10+distance*2|40-10+distance*2" key="YOUR API Key" default_distance="10" debug="yes" units="mi"]

    Look forward to helping you further.

    Best Regards,
    Dhruvin

    October 14, 2021 at 1:04 pm in reply to: “Invalid argument supplied for foreach()” error #93907
    Dhruvin
    Participant
    Plugin Author

    For anyone else who might be facing this issue. We have released an update to the plugin that would solve this issue.

    It was an issue with compatibility with other payment gateway plugins.

    October 13, 2021 at 6:35 am in reply to: “Invalid argument supplied for foreach()” error #93906
    Dhruvin
    Participant
    Plugin Author

    Hi Gavin,

    I would need some more details on what could be going wrong for you. It could most probably be some other plugin conflicting with the available gateways on the store.

    Btw, I did a test with the latest versions of WordPress and WooCommerce and everything seems to be working fine at my end.

    I will drop an email to continue this discussion further.

    Best Regards,
    Dhruvin

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Viewing 15 posts - 1 through 15 (of 33 total)
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