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June 22, 2023 at 6:13 am in reply to: I don’t see orders from PayPal in the WooCommerce – Reports #119009
Lisa
ParticipantHi Pablo,
- Sure I did that. As you can see Giovanni also has this issue
- Yes, you fixed it, thank you!
May 18, 2023 at 4:47 am in reply to: I don’t see orders from PayPal in the WooCommerce – Reports #115518Lisa
ParticipantHi Pablo, thank you, but I’ve noticed 2 issues:
- Major issue is that yes it’s started to show correct orders in the Analytics for orders with non default currency. BUT now it shows 0 for all other orders in default currency
- It doesn’t convert value for refund orders
May 11, 2023 at 5:05 am in reply to: I don’t see orders from PayPal in the WooCommerce – Reports #114806Lisa
ParticipantHi Pablo!
1. Can you please make sure that you’ve tried to clear the Analytics cache on “WooCommerce > Status > Tools > Clear analytics cache”
Sure, we did that many times
2. Is there some kind of error or does the order value remain simply incorrect?
No, the order value remain simply incorrect
May 4, 2023 at 4:17 am in reply to: I don’t see orders from PayPal in the WooCommerce – Reports #114372Lisa
ParticipantThank you so much, Tom!
For some reason I didn’t get the notification on this forum.
Anyway, I just enabled it. And it doesn’t work for me. Should it only work for the future orders?
Lisa
ParticipantHello Moshtafizur, I believe Tom knows about this issue. He discussed it here https://wpfactory.com/support/topic/the-plugin-doesnt-convert-the-cost-of-orders-with-pending-payment-status/
The author just explained it differently.
July 25, 2022 at 3:05 pm in reply to: I don’t see orders from PayPal in the WooCommerce – Reports #86034Lisa
ParticipantJust an addition to the previous message. I found the orders in the reports. But the value is incorrect. For example, the order is $90 USD. In the reports it shows as 90 (Local currency)
July 22, 2022 at 12:16 pm in reply to: Potential compatibility issue with the PayPal for WooCommerce plugin #86032Lisa
ParticipantThanks a lot, Tom. I replied back. Please keep me updated, it’s very important for us 🙏
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