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Specific Issues

Pop-up Not Displaying

  • Ensure the plugin is activated.
  • Verify that the notice type you want to display is enabled in the plugin settings.
  • Check if the chosen page/condition (e.g., checkout) aligns with where the pop-up should appear.
  • For AJAX pop-ups (Pro version only), confirm that the “AJAX add to cart notice” option is configured correctly (if applicable).

Pop-up Not Closing

  • Try different closing options (click inside/outside) in the plugin settings.
  • If using the Pro version and “Prevent closing if clicking outside” is enabled, ensure the data-micromodal-close attribute isn’t present in the “Modal template” option (refer to documentation for details).