%customer% tag not working

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  • #114302

    Hello,

    %customer% mail doesnt work, when i setup an custom email.

    When I put in my office mail it doest send but %customer% is empty.

    Also “{order_number} and {order_date}” don’t translate to the order & date.

    #114637
    Moshtafizur
    Participant

    Hi there,

    Thanks for reaching out.

    You can use these shortcodes in the email content listed here. To display the customer name, you can use [order_func func="get_billing_first_name"] and [order_func func="get_billing_last_name"]

    Please give it a try. Please let us know if you face any issues.

    Kind regards,
    Moshtafizur

    #114674

    cant even post here… where are my messages? tried twice now.

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