Why can’t users see any error notice if they try to buy beyond the limit?

Forums › Maximum Products per User for WooCommerce › Why can’t users see any error notice if they try to buy beyond the limit?

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • November 12, 2020 at 2:50 pm #100503
    Ghazi Farooq
    Participant

    Hi,

    I posted a note yesterday but its not appearing in the list, so i am reposting.

    I purchased the pro version of this plugin.

    I have a product called ‘sample bundle’ that i am offering to customers.
    i want to limit it to max of 1, per customer, for lifetime.

    the plugin restrictions are working fine.
    however, i can’t see any error messages
    so its really confusing for users on why the checkout is not working.

    I have built my pages using elementor.

    please assist on diagnosing why the error messages are not working.
    if u need links to the site, please email /message me

    regards,
    ghazi

    November 13, 2020 at 12:21 am #100504
    Tom Anbinder
    Moderator
    Plugin Support

    Hi Ghazi,

    Could you please check if the “Cart notice” checkbox is enabled in “WooCommerce > Settings > Maximum Products per User > Frontend”? This should output the notices on the cart page.

    Also, if the “Validate on add to cart” checkbox is enabled (again in “WooCommerce > Settings > Maximum Products per User > Frontend”), it should output the notice right after your customer adds a product to the cart.

    And finally, could you please try setting the “Single product page” option (again in “WooCommerce > Settings > Maximum Products per User > Frontend”) to different values (except “Disable”) and then check if info is appearing on the single product pages.

    If none of the above helps – could you please share access to your site (my email is [email protected])?

    P.S. Regarding your yesterday’s note – you have accidentally posted it on our other plugin’s page – Order Minimum/Maximum Amount for WooCommerce – we’ve just removed it from there.

    November 13, 2020 at 2:19 pm #100505
    Ghazi Farooq
    Participant

    Hi Tom,

    All the settings were as per your instructions.
    The only front-end notification that works is the ‘single product page notice’.
    Where a limit message appears on the top of the page.

    i have shared access to your email.

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.