Kousik

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Viewing 13 posts - 46 through 58 (of 58 total)
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  • in reply to: VAT Confirmation Message Styling #124538
    Kousik
    Participant

    Hello,

    A new version of the plugin was released and we created a new styled confirmation pop-up. Please try this one.

    Regards
    Kousik Mukherjee

    in reply to: HPOS #122168
    Kousik
    Participant

    Hello,

    We have released our new version with HPOS compatibility. Please try it and share your feedback.

    Regards,
    Kousik Mukherjee
    WPFactory Support

    in reply to: Latest update (4.5.10) doesn’t work #122112
    Kousik
    Participant

    Hello artprojectgroup and Joerik van Ditmarsch,

    We are excited to inform you that a new version of this plugin has been released. We kindly request you to give this new version a try.

    Afterwards, please proceed to the editing screen within the admin panel for the product that is currently displaying an incorrect “Out of Stock” status. All you need to do is click the “Update” button and verify the changes.

    For variable products where this issue is occurring, please follow these steps: navigate to the edit page, open any variation, adjust the stock quantity, and then hit the “Update” button.

    We believe that these steps will resolve the issue for you. However, if the issue persists, kindly share more details along with a sample URL and provide us with wp-admin access. If possible, providing access to a staging site would be greatly appreciated. You can send this information to [email protected], and we will thoroughly test and rectify the issue for you.

    Regards
    Kousik Mukherjee
    WPFactory Support.

    in reply to: Out of stock when quantity is less than 1 #122111
    Kousik
    Participant

    Hello Adam,

    We are excited to inform you that a new version of this plugin has been released. We kindly request you to give this new version a try.

    Afterwards, please proceed to the editing screen within the admin panel for the product that is currently displaying an incorrect “Out of Stock” status. All you need to do is click the “Update” button and verify the changes.

    For variable products where this issue is occurring, please follow these steps: navigate to the edit page, open any variation, adjust the stock quantity, and then hit the “Update” button.

    We believe that these steps will resolve the issue for you. However, if the issue persists, kindly share more details along with a sample URL and provide us with wp-admin access. If possible, providing access to a staging site would be greatly appreciated. You can send this information to [email protected], and we will thoroughly test and rectify the issue for you.

    Regards
    Kousik Mukherjee
    WPFactory Support.

    in reply to: Latest update (4.5.10) doesn’t work #121801
    Kousik
    Participant

    Hello everyone,

    Something is going wrong with the latest update of WooCommerce and the decimal version of our plugin. We are currently in the process of fixing this issue.

    To be more specific, we kindly request that you send any issues to [email protected] along with screenshots or a video illustrating the problem. This will greatly assist us in resolving the issue promptly.

    Best regards,
    Kousik Mukherjee
    WPFactory Support

    Kousik
    Participant

    Hello LiftedPlane,

    I kindly ask you to forward this same request to [email protected], including the website feed URL. This will enable us to visually identify the issue on our end. Please ensure that your products are in stock, as the shortcode will display them as in stock.

    For stock availability, you can utilize this shortcode. It will function as follows: [alg_product_stock_availability true_label=”in stock” false_label=”out of stock”].

    To display variations, you can utilize the following shortcode: [alg_product_list_available_variations_for_variable strip_tags=”no”]

    For executing the cron job command, you can refer to the “Manual Cron Job Command” section within the specific feed settings area.

    Best regards,
    Kousik Mukherjee
    WPFactory Support

    • This reply was modified 1 year, 8 months ago by Kousik.
    in reply to: Out of stock when quantity is less than 1 #121656
    Kousik
    Participant

    Hello Tanya,

    Could you please raise the same issue with [email protected]? We need to thoroughly examine your site to provide you with a prompt solution.

    Best regards,
    Kousik Mukherjee
    WPFactory Support

    in reply to: No longer works after recent update #121546
    Kousik
    Participant

    Hello Peter,

    Kindly email us your requirements along with an explanation at [email protected]. We will proceed to continue the conversation there and will also keep you updated once the matter is resolved.

    Best regards,
    Kousik Mukherjee
    WPFactory Support

    in reply to: Out of stock when quantity is less than 1 #121483
    Kousik
    Participant

    Hello,

    Kindly update the plugin to its latest release. Afterwards, navigate to the editing screen within the admin for the product that is displaying an incorrect “Out of Stock” status. Simply click the “Update” button and check.
    This should hopefully resolve your issue.

    Regards
    Kousik Mukherjee
    WPFactory Support

    Kousik
    Participant

    Hello,

    We have released a new version there we have added a new option as mentioned below.
    Woocommerce > Settings > Product Quantity > Minimum Quantity > Hide “Add To Cart” button when stock < min quantity.

    Using that setting you can hide add to cart button if stock quantity < min quantity.

    Regards
    Kousik Mukherjee
    WPFactory Support.

    in reply to: Out of stock when quantity is less than 1 #120370
    Kousik
    Participant

    Hello Tanya,

    I have checked the screenshot and checked internally, but I didn’t find an issue.
    Now I think it may appear because of some code from your active theme or some other active plugins.
    Can you share your website access ( wp-admin and FTP  access ) with [email protected], so I can help you to fix this issue?

    Thank you
    Kousik Mukherjee
    WPFactory Support.

    in reply to: Description field doesn’t render #119281
    Kousik
    Participant

    Hi Gino,

    Thanks for reaching out.

    Your explanation is not entirely clear to me. If you are referring to the effect on the frontend, it will depend on the theme’s CSS and JS code.

    I would be happy to assist you. However, in order to do so, I will need access to your wp-admin and some visual explanation or screenshots of the issue both front and backend. This will allow me to understand the problem more effectively and provide a prompt solution.

    Kind regards,
    Kousik Mukherjee
    WPFactory Support.

    in reply to: Verification Email blocked #118776
    Kousik
    Participant

    Hi there,

    I want to check your settings and want to do some debug also in the site for why this is happening.
    Sometimes it may happen because of body content also.
    Please share wp-admin / FTP access detail to this email id [email protected]

    Kind regards,
    Kousik Mukherjee
    WPFactory Support

Viewing 13 posts - 46 through 58 (of 58 total)