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Hi Pareidolia,
Thank you for confirming! We’re always happy to help.
Let me know if you need any further assistance.
Best regards,
WPFactory Support TeamHi Martinmilev,
Thanks for reaching out! I hope you’re doing well.
I’m not entirely sure I understand your question correctly. Could you clarify what you mean by: “Is there a way to get the plugin working without free shipping activated?”
However, if you’re referring to using another shipping method instead of WooCommerce’s default free shipping, you can set the amount in the Manual Min Amount Options tab.
Generally, the plugin automatically retrieves the minimum free shipping order amount. However, if you’re using non-standard shipping methods for free shipping (i.e., not WooCommerce’s built-in “Free Shipping” method), you will need to set the amount manually in this tab.
If this solution works for you, that’s great! If not, please reach out to us via email at [email protected] with some screenshots, details about the plugin you’re using, and more information about the setup you’re trying to achieve. We’d be happy to assist further!
Best regards,
WPFactory Support TeamHi Teodorescu,
I hope you’re doing well.
You can achieve this using a snippet of code. However, please ensure you test it first on a staging site, as it may cause issues or even crash the site, especially since you have thousands of products. This script only runs when an admin is logged in and should be removed after the update.
add_action( 'init', 'disable_cod_for_backorder_variations' ); function disable_cod_for_backorder_variations() { if ( current_user_can( 'administrator' ) ) { // WP_Query to get all product variations $args = array( 'post_type' => 'product_variation', // Query for product variations 'posts_per_page' => - 1, // Get all variations 'post_status' => 'publish', // Only published variations 'fields' => 'ids', // Only retrieve variation IDs ); $variation_query = new WP_Query( $args ); // Retrieve the current excluded products from the database (for COD) $excluded_cod_products = get_option( 'alg_wc_cpg_product_excl', array() ); // If the 'cod' key doesn't exist, initialize it as an empty array if ( ! isset( $excluded_cod_products['cod'] ) ) { $excluded_cod_products['cod'] = array(); } // Loop through all product variations foreach ( $variation_query->posts as $variation_id ) { $variation = wc_get_product( $variation_id ); // Check if the variation is on backorder if ( $variation->is_on_backorder() ) { // Cast $variation_id to a string explicitly $variation_id_str = (string) $variation_id; // Add the variation ID (as a string) to the exclusion list for COD if it's not already there if ( ! in_array( $variation_id_str, $excluded_cod_products['cod'], true ) ) { $excluded_cod_products['cod'][] = $variation_id_str; } } } // Ensure all existing IDs in the array are strings (for consistency) $excluded_cod_products['cod'] = array_map( 'strval', $excluded_cod_products['cod'] ); // Save the updated exclusion list into the database update_option( 'alg_wc_cpg_product_excl', $excluded_cod_products ); } }Please test this on your staging site first and let me know if it works for you.
Best regards,
WPFactory Support TeamHi Jeff and Liza,
I wanted to follow up regarding the Wishlist notes issue. We have resolved the problem and are finalizing the new version (3.1.8), which will be released shortly. This update specifically addresses the issue you reported.
I’ll keep you posted as soon as the update is available. In the meantime, please let me know if you need any assistance.
Best regards,
Hi Admin,
Thanks for providing access. I received your email, but it didn’t include a password, so I reset it and managed to log in successfully.
Regarding your issue, I believe I’ve resolved it. Here’s what I found:
- Outdated Plugin Version – Your plugin was not up to date, so I installed the latest version for you. If this is a staging site, please ensure you update the plugin on your live site as well.
- Advanced Options Enabled – The advanced optionForce on change for Step and Min/max Quantity were enabled, which I believe was causing the issue. I have disabled them.
I’ve tested the Min Cart Widget and the Step settings for the following product:
🔗 4.125×9.5 #10 O.S. Via Linen
Everything seems to be working correctly now.Please check and let me know if this resolves the issue or if you need any further assistance.
Best regards,
WPFactory Support TeamHi Tom,
This is a follow-up regarding the removal option in the wishlist. Yes, the option to remove items is available—either after purchase or after adding them to the cart. You can find this setting under Wishlist Page tab → Auto Remove Items.
If you need any guidance on setting it up, don’t hesitate to reach out. We’re happy to help!
Best regards,
WPFactory Support TeamHi Pareidolia,
Thanks for reaching out! I hope you’re doing well.
You can achieve this by using
_stock,>,3in the custom meta filter. This will allow you to filter for stock levels lower than 3.Please give it a try and let me know if you need any further assistance.
Best regards,
WPFactory Support TeamHi Tom,
Thanks for reaching out! I hope you’re having a great day, and I apologize for the delayed response.
Regarding adding the same product to multiple wishlists, users can do that if the “Multiple Wishlists” option is enabled.
As for making a wishlist private by default, could you clarify what you mean? If you’re referring to each customer’s wishlist being visible only to them, that is already the default behavior. However, if you’re referring to something else, please let me know.
Regarding disabling the remove option, I’m not sure if there’s currently a setting for that, but I’ll check with the development team and get back to you.
Let me know if you need any further assistance!
Best regards,
WPFactory Support TeamHi Raphael,
Thanks for reaching out. We received your email, and we have directed you to resolved the first issue by enabling the block-based checkout field option from the Advanced tab.
Regarding the display options not updating, our development team is currently investigating the issue. We will provide you with an update as soon as we have more information.
Thanks for contacting us, and we appreciate your patience!
Best regards,
Hi Admin,
I’m sorry for any confusion, but it seems there may be an issue with your email. I previously responded to another topic, but I will reply here as well to ensure you receive my message.
You may not have received our email, but you can check this screenshot of your ticket, which I responded to eight days ago. Please verify the email address you used to submit the ticket. If you still don’t see our response and since you mentioned the issue is urgent, I recommend reaching out to us using an alternative email at [email protected].
I am available and happy to assist you as needed. Let me know how you’d like to proceed.
Best regards,
WPFactory Support TeamHi Admin,
Thanks for reaching out, And we apologies for the late reply.
I’m sorry to hear about the issue. I actually replied to your email six days ago, but perhaps you didn’t receive it. Could you please confirm if you received an email from [email protected]? The ticket status is still pending, and I was waiting for your response.
Since I can’t replicate the issue on my end, I’d like to confirm a few things:
- Are you using the latest version (4.9.7)? If not, please update and check if the issue persists.
- Ensure that the “Add to cart” validation option is set to “Do not validate” in the General tab.
- You mentioned that this issue is urgent—do you have a staging site where we can investigate further? If so, please provide the necessary credentials via email, and I will prioritize this issue, escalating it to our development team if needed.
I’ll be waiting for your reply. Let me know how you’d like to proceed.
Best regards,
WPFactory Support TeamHi Ronny,
Thanks for reaching out! I hope you’re doing well.
We’ve been using that plugin for years, but we have now integrated it into a new menu item in the wordpress dashboard “WPFactory”. After installing your plugin, you will see the new WPFactory menu in your dashboard. Clicking on it will open the Key Manager, where you can manage your license and updates.
You can refer to this page for a guide, and let me know if you need any further assistance—I’d be happy to help!
Best regards,
WPFactory Support TeamHi Everyone,
Apologies for the delayed response.
I see that you’ve found the correct option for this. You’re absolutely right, Andreas—since not all users are blocked based on their checkout page, we have an option for that:
Go to Advanced > Enable the checkbox “Checkout block field” for users using blocks.
Please make sure to enable it, and don’t hesitate to reach out if you need any further assistance—we’d be happy to help! For now, I will mark this topic as resolved.
Best regards,
WPFactory Support TeamHi Andrej,
I hope you’re doing well.
This is a follow-up email regarding your request for the requestIdentifier. I noticed that you have an ongoing discussion with the developer on WordPress regarding this topic.
For that reason, I will mark this topic as resolved here. You can continue the discussion on WordPress via this link.
Please don’t hesitate to reach out if you encounter any issues—we’re happy to help!
Best regards,
WPFactory Support TeamHi Andrej,
I hope you’re doing well.
This is a follow-up email regarding your request for the requestIdentifier. I noticed that you have an ongoing discussion with the developer on WordPress regarding this topic.
For that reason, I will mark this topic as resolved here. You can continue the discussion on WordPress via this link.
Please don’t hesitate to reach out if you encounter any issues—we’re happy to help!
Best regards,
WPFactory Support Team
