Cost of goods changes to zero

Forums Cost of Goods for WooCommerce Cost of goods changes to zero

  • This topic has 1 reply, 2 voices, and was last updated 1 month ago by Taha.
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  • #161113
    support-5225
    Participant

    Hello,

    from time to time I check the cost of the products on WooCommerce, and I notice that the cost of the variable products changes by itself from the real cost we put to zero

    How can we solve this problem?

    thanks

    Bahaa

    #161771
    Taha
    Moderator
    Plugin Support

    Hi Bahaa,

    Sorry for the late response.

    Have you tried clearing the Analytics Cache and recalculating your cost and profit? If not, please follow these steps:

    1. Navigate to WooCommerce → Status → Tools and click Clear Analytics Cache.

    2. Go to the plugin page under the Tools tab and select Recalculate Orders.

    After performing these steps, check if the issue persists. If the problem appears again, please:

    • Take screenshots of the affected products before and after running the recalculation.

    • Monitor the changes over some time and check if the issue occurs again.

    • Ensure you’re using the latest version (3.6.7) of the plugin.

    If the issue persists, please reach out again with the screenshots so we can investigate further and provide a better solution.

    Looking forward to your update!

    Best regards,

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