- Support forum for the WooCommerce Cost of Goods: Product Cost & Profit Calculator.
- This topic has 3 replies, 2 voices, and was last updated 1 month ago by
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Posts
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Hi,
I imported costs for a few SKUs to test it out, and when I go to WooCommerce>Products, it shows the wrong values, it’s showing “10” and “11” for two SKUs. However, when I click on the SKU in Edit, I see under “Cost (excl. tax) ($)” the correct value.
Can you help? Thanks
Hi Adeno,
Thank you for reaching out!
I’d like to clarify your concern to assist you better. You mentioned that the cost was imported correctly, but I wasn’t entirely sure what you meant by:
“It’s showing ’10’ and ’11’ for two SKUs.”
Could you please share where you’re seeing these values? Additionally, may I ask whether you used the Cost Import Tool option or imported products via the Products Page Importer? This will help me guide you more effectively.
Looking forward to your response, and I’ll be happy to assist you further!
Best regards,
Yeah, so essentially when I import bulk costs, the items are showing random numbers for the cost when I see them in Products. because of this, obv the profit calculation is wrong
Once I click on each item details, it shows the right cost number. which is super weird
Hi Adeno,
Thanks for getting back with more details. It might be a caching issue since the data appears correct for each product. You can try the following steps to clear the cache and recalculate:
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Clear the Analytics Cache:
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Navigate to WooCommerce > Status > Tools and clear the analytics cache.
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Recalculate Orders:
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Go to WPFactory > Cost of Goods > Tools and select Recalculate Orders.
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After completing these steps, please check again using incognito mode or clear your site and browser cache. Let me know how it goes!
Best regards,
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