If you’re having trouble downloading plugins and themes using the “Download Plugins and Themes from Dashboard” plugin, here are some steps to diagnose and fix the issue.
Basic Checks
- Plugin Activation: Verify that the plugin is activated on your WordPress dashboard. Go to Plugins > Installed Plugins and ensure “Download Plugins and Themes from Dashboard” (or a similar name) is checked and active.
- User Permissions: Make sure your user account has the “manage_plugins” and “manage_themes” capabilities. These permissions are typically assigned to administrator accounts. Consult your website administrator if you’re unsure about your user permissions.
- Clear Cache: Clear your website’s cache. Sometimes cached data can cause issues with the download link functionality. Most caching plugins have a clear cache option within their settings.
