Forum Replies Created
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Hi Robert,
If you have any caching plugins installed (e.g. W3 Total Cache), please try disabling them to see if issue disappears. If that won’t help – maybe I can login to your server and check what’s going on? My private email is [email protected].
Best regards,
TomHi Leon,
It’s hard to say what’s going on without logging to your server. If you wish you can create/share an admin account to your server (WP and preferably FTP), so I could login and check what’s going on – my email is [email protected].
Best regards,
TomHi,
I’m not sure I understood the question correctly. Could you please try to explain it to me once again? And if you wish, you can share the admin login details, so I could login to your server and check it out – my email is [email protected].
Best regards,
TomHi Dale,
Could you please let me know which currency switcher plugin are you using? It looks like switcher plugin replaces “empty price” with “zero price” (probably by multiplying empty price by the exchange rate).
Best regards,
TomHi,
There should be no issues adding HTML. Maybe it’s possible to share an admin account to your site (my private email is [email protected]). If sharing an admin is not an option – could you please send me the frontend link to some of your “call for price” products?
Best regards,
TomHi Justin,
I will have to re-check that, but for a start – if it’s enabled, could you please try disabling “Search by SKU” checkbox in plugin’s settings (in “WooCommerce > Settings > SKU > General”), and let me know if that fixes the issue?
Best regards,
TomHi Mohamad,
Yes, the plugin is supported. If you notice any issues on future WooCommerce updates – please let us know and we’ll try to fix it as soon as possible.
Hope that helps. Please let me know if you have any more questions.
Best regards,
TomHi Vytautas,
Could you please let me know if those empty categories and menus are shown in your theme without our “Product Visibility by User Role” plugin. I mean – if our plugin is disabled at all, and you create an empty category – is it still shown or hidden?
Best regards,
TomHi,
Sorry for not replying earlier. We’ve just released new v1.2.2, where we’ve added new “Block Size for Products Query” option to plugin settings (it’s in “WooCommerce > Settings > Product XML Feeds > General”). Could you please try setting it to larger number, e.g. 2048.
Best regards,
TomHi,
Sorry not replying earlier. If you are referring to the
[alg_product_image_url]shortcode – it’s using standard WordPressget_the_post_thumbnail_url()function to get image URL, and shortcode hasimage_sizeattribute (it’s set topost-thumbnailby default), so please try one of these:[alg_product_image_url image_size="medium"]
[alg_product_image_url image_size="large"]
[alg_product_image_url image_size="full"]
[alg_product_image_url image_size="thumbnail"]
Hope that helps.
Best regards,
TomHi,
Sorry not replying earlier. Shortcode is using standard WordPress
get_the_post_thumbnail_url()function to get image URL, and shortcode hasimage_sizeattribute (it’s set topost-thumbnailby default), so please try one of these:[alg_product_image_url image_size="medium"]
[alg_product_image_url image_size="large"]
[alg_product_image_url image_size="full"]
[alg_product_image_url image_size="thumbnail"]
Hope that helps.
Best regards,
TomHi,
Sorry not replying earlier. If you are referring to the
[alg_product_image_url]shortcode – it’s using standard WordPressget_the_post_thumbnail_url()function to get image URL, and shortcode hasimage_sizeattribute (it’s set topost-thumbnailby default), so please try one of these:[alg_product_image_url image_size="medium"]
[alg_product_image_url image_size="large"]
[alg_product_image_url image_size="full"]
[alg_product_image_url image_size="thumbnail"]
Hope that helps.
Best regards,
TomHi,
Sorry for not replying earlier. Since plugin v1.2.2, you can now get any custom taxonomy for the products with
[alg_product_terms]shortcode, e.g.:[alg_product_terms taxonomy="yith_product_brand"]
In case if there will be more than one brand, you can use
sepattribute to set how brands should be “glued”, e.g.:[alg_product_terms taxonomy="yith_product_brand" sep=", "]
Hope that helps.
Best regards,
TomHi,
As replied in private email: since plugin v1.2.2, you can now get any custom taxonomy for the products with
[alg_product_terms]shortcode, e.g.:[alg_product_terms taxonomy="brand"]
In case if there will be more than one brand, you can use
sepattribute to set how brands should be “glued”, e.g.:[alg_product_terms taxonomy="brand" sep=", "]
Hope that helps.
Best regards,
Tom
