Tom Anbinder

Hi,

I’ve just tested it on my server, but unfortunately, I couldn’t reproduce the issue – line breaks are added to the email here. Could you please check if your “Email type” option is set to “HTML” (in “WooCommerce > Settings > Emails > Custom email #X > Email Data > Email type”)? And what about other HTML tags, for example, <p></p> – is it ignored as well?

Update: I’ve mixed up the “Product Catalog Feed Pro” plugin with the “Product Feed PRO” plugin, sorry about that.

For the “Product Catalog Feed Pro” plugin – it looks like this plugin doesn’t “like” the leading underscore symbol in our field’s name, i.e., _alg_ean. So you must set it to something without an underscore, e.g., alg_ean. This can be done in “WooCommerce > Settings > EAN > Advanced > Meta key”. Then you should be able to select it in the “Product Catalog Feed Pro” plugin settings:

P.S. If you’ve already entered EANs for your products, they will disappear after you change the meta key to alg_ean. To bring them back, you can use our “Copy from product meta” tool in “WooCommerce > Settings > EAN > Tools” – set the “Meta key” option to _alg_ean there and run the tool.

P.P.S. The “Product Catalog Feed Pro” plugin gets its custom fields list automatically by extracting meta keys from your products, so you need to set EAN for at least one of your products for the field to show up in their list. Also, the “Product Catalog Feed Pro” plugin saves the custom fields list in a transient with 24 hour expiration, which means that you need to either wait or delete the transient with this PHP code:

delete_transient( 'products_meta_keys' );

Hi, Julian,

Haven’t we solved it with you with this snippet?

/**
 * alg_wc_stock_triggers_function_increase.
 */
add_filter( 'alg_wc_stock_triggers_function_increase', function () {
    return 'my_wc_maybe_increase_stock_levels';
} );

/**
 * my_wc_maybe_increase_stock_levels.
 *
 * @see https://github.com/woocommerce/woocommerce/blob/7.7.0/plugins/woocommerce/includes/wc-stock-functions.php#L123
 */
if ( ! function_exists( 'my_wc_maybe_increase_stock_levels' ) ) {
    function my_wc_maybe_increase_stock_levels( $order_id ) {
        $order = wc_get_order( $order_id );

        if ( ! $order ) {
            return;
        }

        $stock_reduced    = $order->get_data_store()->get_stock_reduced( $order_id );
        $trigger_increase = (bool) $stock_reduced;

        // Only continue if we're increasing stock.
        if ( ! $trigger_increase ) {
            return;
        }

        my_wc_increase_stock_levels( $order );

        // Ensure stock is not marked as "reduced" anymore.
        $order->get_data_store()->set_stock_reduced( $order_id, false );
    }
}

/**
 * my_wc_increase_stock_levels.
 *
 * @see https://github.com/woocommerce/woocommerce/blob/7.7.0/plugins/woocommerce/includes/wc-stock-functions.php#L268
 */
if ( ! function_exists( 'my_wc_increase_stock_levels' ) ) {
    function my_wc_increase_stock_levels( $order_id ) {
        if ( is_a( $order_id, 'WC_Order' ) ) {
            $order    = $order_id;
            $order_id = $order->get_id();
        } else {
            $order = wc_get_order( $order_id );
        }

        // We need an order, and a store with stock management to continue.
        if ( ! $order || 'yes' !== get_option( 'woocommerce_manage_stock' ) || ! apply_filters( 'woocommerce_can_restore_order_stock', true, $order ) ) {
            return;
        }

        $changes = array();

        // Loop over all items.
        foreach ( $order->get_items() as $item ) {
            if ( ! $item->is_type( 'line_item' ) ) {
                continue;
            }

            // Only increase stock once for each item.
            $product            = $item->get_product();
            $item_stock_reduced = $item->get_meta( '_reduced_stock', true );

            if ( ! $item_stock_reduced || ! $product || ! $product->managing_stock() ) {
                continue;
            }

            // Check order status and product tag
            $check_order_status     = array( 'your-order-status' );
            $check_product_tag_slug = 'your-product-tag';
            if ( $order->has_status( $check_order_status ) ) {
                $tags = wc_get_product_terms( ( $product->get_parent_id() ? $product->get_parent_id() : $product->get_id() ), 'product_tag' );
                $tags = wp_list_pluck( $tags, 'slug' );
                if ( in_array( $check_product_tag_slug, $tags ) ) {
                    continue;
                }
            }

            $item_name = $product->get_formatted_name();
            $new_stock = wc_update_product_stock( $product, $item_stock_reduced, 'increase' );

            if ( is_wp_error( $new_stock ) ) {
                /* translators: %s item name. */
                $order->add_order_note( sprintf( __( 'Unable to restore stock for item %s.', 'woocommerce' ), $item_name ) );
                continue;
            }

            $item->delete_meta_data( '_reduced_stock' );
            $item->save();

            $changes[] = $item_name . ' ' . ( $new_stock - $item_stock_reduced ) . '→' . $new_stock;
        }

        if ( $changes ) {
            $order->add_order_note( __( 'Stock levels increased:', 'woocommerce' ) . ' ' . implode( ', ', $changes ) );
        }

        do_action( 'woocommerce_restore_order_stock', $order );
    }
}

The code is not very small, but 99% of it is a copy of these two standard WooCommerce functions:
https://github.com/woocommerce/woocommerce/blob/7.7.0/plugins/woocommerce/includes/wc-stock-functions.php#L123
https://github.com/woocommerce/woocommerce/blob/7.7.0/plugins/woocommerce/includes/wc-stock-functions.php#L268

You need to modify only these two lines in the snippet:

$check_order_status     = array( 'your-order-status' );
$check_product_tag_slug = 'your-product-tag';

That is, now the snippet will not increase stock on order status change to your-order-status for the products with the your-product-tag tag – you need to set your order status and product tag here.

Hi, @kootj-net,

Would it be possible to share access to your site, so I could log in and check what’s going on (my email is [email protected])?

Hi, Jay,

All our plugin emails are Alg_WC_Custom_Email class objects.

When we add them to WooCommerce via the woocommerce_email_classes filter, we use these keys:

Alg_WC_Custom_Email
Alg_WC_Custom_Email_2
Alg_WC_Custom_Email_3
...

And custom email IDs are:

alg_wc_custom
alg_wc_custom_2
alg_wc_custom_3
...

I hope this helps. Please let me know if you have any questions.

Hi, Frank,

… the EAN numbers are not shown properly on the single product page…

Please try adding this to your custom CSS (“Customize > Additional CSS”):

.sku_wrapper {
    display: block;
}

… the numbers are displayed doubled…

Would it be possible to log in to your site to check what’s going on (my email is [email protected])?

Hi, Liviu,

Please try this:

add_filter( 'alg_wc_custom_emails_is_enabled', function ( $is_enabled, $email, $object_id ) {
    if (
        'alg_wc_custom' === $email->id && // it's custom email #1
        ( $order = wc_get_order( $object_id ) ) && // it's an order email
        ( $customer_id = $order->get_customer_id() ) && // not guest order
        ( $customer = new WC_Customer( $customer_id ) ) && // get customer object
        $customer->get_order_count() > 1 // not first order
    ) {
        // Do NOT send email
        return false;
    }
    return $is_enabled;
}, 10, 3 );

Let me know if this helps.