- Support forum for the Additional Custom Emails for WooCommerce.
- This topic has 4 replies, 3 voices, and was last updated 5 months, 4 weeks ago by
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Hello,
I made an custom e-mail but it is not showing breaks in it. Even if I use <br/>.
Do you know a solutions for this?
Thank you in advance.
KR Pascale
Hi there,
I am really sorry to know you are experiencing problems.
I have escalated this with our development team. They will get back to you as soon as they can.
Kind regards,
MoshtafizurHi,
I’ve just tested it on my server, but unfortunately, I couldn’t reproduce the issue – line breaks are added to the email here. Could you please check if your “Email type” option is set to “HTML” (in “WooCommerce > Settings > Emails > Custom email #X > Email Data > Email type”)? And what about other HTML tags, for example,
<p></p>– is it ignored as well?Hi thanks for your reply.
Email type is set to HTML and I use <p> </p> tags.
But still it isnt working at all. are there any other solutions?
Hi,
Sorry for not getting back to you sooner.
Would it be possible to share access to your site so I could log in and check what’s going on (my email is [email protected])?
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