Tom Anbinder

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Viewing 8 posts - 1,171 through 1,178 (of 1,178 total)
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  • December 6, 2017 at 6:06 pm in reply to: Category prefix #98613
    Tom Anbinder
    Moderator
    Plugin Support

    Hi Kharlo,

    We’ve released new version 1.2.1 today, which should solve the issue with new products not getting category prefix.

    Now in plugin’s “General” settings (in “WooCommerce > Settings > SKU > General”) in “More Options” section, we’ve added “Delay SKU generation till product is published” checkbox. When it is enabled, SKU is not created until you publish the product, so you have time to set category, so prefix is generated correctly.

    Best regards,
    Tom

    November 27, 2017 at 5:43 pm in reply to: Category prefix #98610
    Tom Anbinder
    Moderator
    Plugin Support

    Hi Kharlo,

    Does this problem occur when you add new product or when you are using “SKU Regenerator” tool?

    Best regards,
    Tom

    November 26, 2017 at 5:38 pm in reply to: I can’t get the numbers to update #98858
    Tom Anbinder
    Moderator
    Plugin Support

    Hi,

    Sorry for not replying earlier. We’ve released new v2.6.0 today – data update should now be working fine.

    Best regards,
    Tom

    November 12, 2017 at 5:43 pm in reply to: Error #99614
    Tom Anbinder
    Moderator
    Plugin Support

    Hi,

    Sorry for the delay. This error means that session_start() function doesn’t have write permission to tmp directory on your server. I’m not really sure why this could be happening, but in our plugin newest version 2.7.0 (released today), I’ve added “Session Save Path” option to plugin’s “General” settings tab (in “WooCommerce > Settings > Currency Switcher > General > Advanced Options”). Please try setting it to some writable directory on your server. Also if you wish, you can contact me on [email protected] with your server’s admin access data (WP and FTP), so I could login and check what’s going on.

    Best regards,
    Tom

    November 12, 2017 at 5:36 pm in reply to: I can’t get the exchange rates to connect to their source #99617
    Tom Anbinder
    Moderator
    Plugin Support

    Hi,

    Sorry for the delay. We’ve just released new version 2.7.0 – it should be working fine now. This was caused by recent Yahoo exchange server URL change.

    Please let me know if it’s ok now.

    Best regards,
    Tom

    October 21, 2017 at 6:55 pm in reply to: I can not activate the custom sorting #98656
    Tom Anbinder
    Moderator
    Plugin Support

    Hi,

    As discussed in private emails – for some reason, one of files in plugin (wp-content/plugins/woocommerce-more-sorting-pro/includes/class-alg-wc-more-sorting-custom-sorting.php) was completely empty. Not sure why this could happen, but when I just reinstalled the plugin – all was fixed.

    Best regards,
    Tom

    October 18, 2017 at 5:14 pm in reply to: It keeps timing out and I get a 504 gateway error #98180
    Tom Anbinder
    Moderator
    Plugin Support

    Hi Tami,

    Not sure about WooCommerce API, but our plugin doesn’t use any additional APIs. Maybe it’s possible to share an admin account to your server (WP and FTP) so I could login and check what’s going on? My email is [email protected].

    Best regards,
    Tom

    October 11, 2017 at 4:18 pm in reply to: Difference between the FREE and Premium plugin? #98405
    Tom Anbinder
    Moderator
    Plugin Support

    Hi,

    We’ve added “Free vs Pro” comparison table at the end of the description page.

    Best regards,
    Tom

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