Hindi

Hi Saul,

I hope you’re doing well. Thank you for reaching out!

Please try updating to the latest version. Additionally, test the plugin with WooCommerce and the default WordPress theme to see if that resolves the issue, as it may be a conflict.

I will also forward your request to the development team for further assistance.

Best regards,

Hi Steve Schmidt,

I hope this message finds you well. Thank you for reaching out to us!

You can utilize the WooCommerce Conditional Payment Methods plugin to configure payment gateways based on user roles.

Please refer to the attached screenshot for guidance.

https://i.postimg.cc/Tw3G2qbZ/2024-11-16-16h39-44.png

Best regards,

Hello Lauricella ,

I hope you’re doing well. Thank you for reaching out to us.

Please, update the plugin to version 4.3.2. I believe it will fix the issue. +

Let me know if it helps.

Best Regards,

Hi Ben Moffett,

I hope you’re doing well. Thank you for reaching out to us, and we appreciate your interest in the Additional Custom Order Status for WooCommerce plugin. Wishing you great success in your business!

You should be able to filter orders based on the new statuses you’ve created. Please check the attached video for guidance:  https://files.fm/u/g6gswgzf39

I also recommend updating the plugin to the latest version; I hope this addresses your concerns.

Thanks, and best regards,

Hi Tim,

I hope you’re doing well. Thank you for reaching out to us.

To assist you further, please provide us with your site access permissions at [email protected]. Alternatively, you can share the Checkout Manager by QuadLayers plugin you are using so we can test its compatibility with the EU & UK VAT plugin on our end.

I look forward to hearing from you soon.

Best regards,

Hello,

I hope this message finds you well, and thank you for contacting us.

I tried to replicate the problem but was unable to; everything is functioning correctly on my end. For your reference, please see the video I shared: Video

It appears that the issue you are experiencing may be due to a conflict with your plugin or theme.

Could you please create a backup of your website and provide us with a staging environment for testing? You can send the login credentials to the following email: [email protected].

Thank you for your patience and cooperation.

Best regards,

Hi Henrik,

I hope you’re doing well! Thank you for reaching out to us.

I’m sorry to hear that you’re experiencing issues with the EU & UK VAT Numbers Validation plugin for WooCommerce. Please check the following steps:

1. Go to WooCommerce -> Settings -> Validation & Progress -> Validate and set it to “Yes.”
2. Under WooCommerce -> Settings -> Validation & Progress, ensure the first validation method is set to “SOAP.”
3. Make sure to include the country code at the beginning of the VAT number, for example: FR51510940141.
4. Occasionally, the issue may be related to the VIES VAT number site. You can try again later, as the problem might resolve itself.
5. Ensure that the plugin is updated to the latest version.

If the problem persists, please send your site access permissions to [email protected].

Thank you, and best regards,